When your order is confirmed, our production assistant will place the job in the printing queue. We will always aim to accomodate for your deadlines however if there are any changes to the actual due date, please let us know as soon as possible and we will endeavor to meet these unforeseen changes. Late deliveries of stock and layout approvals will affect the job’s position in the queue and may result in delayed production. Lead times vary between 5 – 10 working days. Please ask us about our current lead times for an accurate time-frame for your job.
Sampling is recommended when running large quantities, in excess of one thousand units. Sampling gives you the opportunity to review and approve the print/decoration before full production commences. Please Allow for additional production lead time when sampling. Sampling is charged at $70 + GST per hour plus setup costs.
Pro Print Group has a wide range of couriers available whether being shipped locally, nationally or internationally. Logistics include services ranging from direct in to store and individual event location shipping, customised packaging, individual labelling and much much more. Our shipping and logistics department will be able to assist you on 1300 366 129
Payment terms are strictly COD for all new clients. For orders that require goods to be supplied along with screen printing by Pro Print (i.e. t-shirts, bags etc), a 50% non refundable desposit will be required prior to commencing production. We offer a 30 day account to clients trading at least 6 Months on a COD basis.
We accept the following payment methods: